Pizzeria D'Autore

Very good ingredients and dough. Tasty. A bit overrated though... The recipes may be "traditional" but are a bit uncreative and the pizza is always the "soggy in thr middle" kind which has many technical explanations the "autore" should know better about:) A good pizza. Can get better.
Sursa: Google

Just to be clear, the rating is for the service, NOT for the pizza. The pizza was delicious and this is why I am not giving 1 star, but 2.

On the 2nd of January I ordered a pizza from you through foodpanda at 17:00 o'clock and the app said that I will receive the pizza at about 18:45 o'clock. As I understand that the 2nd of January was a quite busy day for delivery services I strongly do NOT understand why my pizza arrived at 21:05 o'clock (took 4 hours to deliver & had 2h and 20 min delay) after I called two times for further explanations because of the delay and because of the fact that I also had other plans and wanted to leave the house.

After all this bad experience I didn't even receive a simple apology as I talked on the phone with your staff (and I was not rude) or a discount (which would have been normal in this situation).

My advice: stop taking more orders than you can manage & improve your customer service in such situations as the one described by me. I have seen on foodpanda that I am not the only unsatisfied client on the 2nd of January.

Profit is important, but customer satisfaction is extremely important for your busines - regardless of how tasty the pizza is.
Sursa: Google

I only ate such awesome pizza in Napoi @pizzeria del presidente. I am so glad I found something that can compare with that, in Cluj ❤️
Sursa: Google

Nice and cozy place. Good pizza. Nice staff
Sursa: Google

Best pizza in town. It's better in the restaurant than ordered tough.
Sursa: Google