Fabrica de Bere Ursus

Excellent service,excellent food and we felt great from the minute we arrive till we left,definitely 5 stars 🌟

OK. Servirea ar putea fi mai prompta. Ar trebuie curattati putin cersetorii oportunisti de pe terasa

Beer is good. Hamburgers are not. You can eat better ones at McDonald’s. Swear to God. French fries were cold and tasted like they were left in oil for a week - they’re not laundry you want to bleach. Stick to what you are good at: brewing beer, leave cooking to others.

The owner has asked for more details. Here they are: French fries were cold. Period. They should have not been served. It’s sad that I have to write about that. If you provide a certain service - in this case food. You either do it right or don’t do it at all. There is something called quality control or decency. Hamburgers are one of the simplest meat meals on earth. The ones served at your Restaurant were bad. I don’t know what further details provide. On the positive side you beer is really good :-)
Sursa: Google

Had an amazing dinner at Ursus Brewery. Huge outdoor seating, large selection of drinks and food. This is not a cheap place, but once you will receive your meal, you will realise why the prices are a bit high. Very large portions, fresh taste and very quick service.
Sursa: Google

Do not order the Fish and Chips!
The brilliant "company policy" is that no side dishes are included with the main dishes... So the "Fish and CHIPS" item from the menu does not have the CHIPS included :D If you actually want to eat them you must order them on the side and pay extra. And the second part is that the dish is actually cornmeal fish fillet with pea puree (really far from fish and chips). And you get no mayo :/ I ordered it on the side but I got some kind of sour cream and garlic sauce. These people have no idea what this dish means.

Unfortunately this place used to be better and I used to enjoy eating here.... we will be avoiding it from now on.
I am also considering writing a complaint with the authorities since it's a it's a misleading tactic to write fish and chips but only serve the fish... lol

EDIT: I see that I got a generic answer from the PR team that in no way whatsoever addresses the actual isuue or aknowledges the problem they have. Another dissapointment and waste of time....
Sursa: Google

Appalling service, unjustified prices, scamming staff!

Having dinned in many different places in Cluj, I can gladly say I found the worst and one of the most expensive restaurants in the city while far worse was waiter ALEX BERTEA who was probably pondering life while on duty rather than doing his bloody job; his severe lack of care and skill place him amongst the world’s most clueless waiters while his cheeky, arrogant approach ruined everyone’s night.

Personally I ordered one thing, was brought a slightly different dish and was rudely told by this imitation of a waiter that the order could not be changed as the kitchen is busy and the chef would take too long to cook a different dish; of course I had to pay for it.
Cocktails were also very soft, almost tasteless, clearly the bar staff are professional scammers.

Never again!
Sursa: Google

Unfortunately the terrace is very noisy. The beers are fresh and good. Usually the food is delicious, and the staff is fast and friendly.
Sursa: Google